Meet our Team of Travel Professionals
No one can be an expert on every destination in the world. That’s why each of our agents focuses on their own unique specialties—whether it’s a Mediterranean river cruise, a magical week at Disney, or anything in between, we will ensure you’ll always be working with someone who truly understands your specific travel needs.
Robin Norell
President | Owner | MCC, VTA, CTA
Robin Norell
President | Owner | MCC, VTA, CTA
I started this agency in 2019 to help people join the industry in a fair and supportive way. My agency's name comes from my Dad's company, Millbrook Kitchens, which produced award winning kitchen cabinetry for over 50 years. Sadly it closed its doors after not being able to recover from a devastating fire. My Dad, Joe, was an inspiration to me and I know he helped me set up this agency even after he passed late in September 2018, so my company honors this great man. And, like his, my company too is a family business, with both my son and daughter involved in growing our agency.
I have been awarded the distinguished certifications of CLIA’s (Cruise Lines International Association) MCC (Master Cruise Counselor) Certification, as well as earning my VTA (Verified Travel Advisor) certification from ASTA (American Society of Travel Advisors), and my CTA (Certified Travel Associate) certification from The Travel Institute, have completed the College of Disney Knowledge, and I continue to learn more about the travel industry every day.
I have extensive personal travel knowledge and experience - I've visited 45 countries (Caribbean, Europe, Asia), and 34 states, and have been on 54 river and ocean cruises (with 3 more planned just in 2025!), visited Europe (13 times), Disney World and Disneyland and Disneyland Paris multiple times, and I am happy to share my travel experience and knowledge with you and with my agents to make sure we help you have a more memorable experience with our help.
Our goal is to take care of all the details, exceed your expectations, and leave you free to relax and enjoy your amazing adventure!
- Phone:567.307.3476
- Email:[email protected]
Cindy Schneider
VTA, ACC, CTA | Millbrook World Travel
Cindy Schneider
VTA, ACC, CTA | Millbrook World Travel
Cindy has personally traveled on more than 50 ocean and river cruises on 11 different lines. Most of the cruise vacations have been since 2022. Since she lives in Orlando, she keeps an annual pass to Walt Disney parks. She and her husband have travel extensively throughout North, Central and South America, the Caribbean, as well as Europe and parts of Africa and Asia.
Cindy completed the qualifications needed for her Accredited Cruise Counselor certification (ACC), through the Cruise Lines International Association (CLIA), her Certified Travel Associate (CTA) certification from the Travel Institute as well as the Verified Travel Advisor (VTA) certification from the American Society of Travel Advisors (ASTA). She has extensive knowledge regarding most major ocean cruise lines as well having completed the knowledge training for each line as needed.
Having assisted over 100 clients to date, she is willing and able to make sure that your vacation is all you want it to be and more!
- Phone:407.797.4638
- Email:[email protected]
Colleen Parisi
CTA | A Walk in the Park with Colleen
Colleen Parisi
CTA | A Walk in the Park with Colleen
But did you also know that I have earned my CTA (Certified Travel Advisor) certification from The Travel Institute? And that I can help with all kinds of travel - cruises, group tours, independent travel, wherever you want to go. I am certified with many of the major cruise lines, and have sailed on one of the biggest cruise ships in the world.
Looking to travel in the U.S.?? I am ready to help you discover the best of the U.S. with a mix of vibrant cities and stunning natural wonders. Explore New York, Chicago, or San Francisco for culture and dining, or unwind in iconic National Parks like Yellowstone or the Grand Canyon. How about the adventure of rail travel on scenic Amtrak routes such as the California Zephyr, and you’ll enjoy an unforgettable journey blending city excitement, natural beauty, and relaxing, scenic travel. I can assist you with travel needs throughout the U.S.!
When you are ready to start planning your next trip reach out to me as your vacation planner partner.
When you want your travel planning to be easy, call Colleen Parisi.
- Phone:518.265.1421
- Email:[email protected]
Darlene Ericson
CTA | Memorable World Travel
Darlene Ericson
CTA | Memorable World Travel
I focus on adventure travel, including scuba diving around the world and immersive trips to destinations like Kenya. We've also enjoyed a wide variety of ocean and river cruises, and we’re always looking forward to our next great escape.
What I love most about my work is learning about this ever-changing industry and getting to help my clients craft travel experiences that turn into lifelong memories.
When I’m not planning trips, you can find me spending time with my grandchildren, scuba diving, gardening, reading, volunteering, or going for long walks.
- Phone:720.281.9469
- Email:[email protected]
Debbie Beck
Advisor | Millbrook World Travel
Debbie Beck
Advisor | Millbrook World Travel
Her specialties include:
- Disney Destinations and Cruising Universal Destinations
- All-Inclusive Resorts with Air
- Group & Family Cruises
- Insider tips, promotions and specials
- Phone:631.343.5023
- Email:[email protected]
Lizzie Mpenzi
Vacations by Lizzie Mpenzi
Isabel Perry
Compass Global Travel
Isabel Perry
Compass Global Travel
Isabel’s career has taken her across the world—from boardrooms in Singapore to conferences in South Africa—building not only a passport full of stamps but also a deep appreciation for the power of travel to connect, celebrate and spark joy. Today, as a travel advisor with Compass Global Travel and Millbrook World Travel, she brings that same passion and precision to her clients.
Isabel specializes in working with organizations, schools, nonprofits, and affinity groups who want to use travel as a unique fundraising tool, or simply for pleasure. Whether it's a cultural land tour through Europe, a luxury yacht charter, an ocean cruise for a cause, or a scenic river journey, she curates worry-free experiences that generate both revenue and remarkable memories.
Her mission is simple:
To help others navigate the world with ease and help them write their next great travel chapter—while creating joy, purpose, laughter and unforgettable memories
- Phone:347.927.8473
- Email:[email protected]
Joanne Marie Ciurzynski
CTA | Bucket List Adventures
Joanne Marie Ciurzynski
CTA | Bucket List Adventures
Before my corporate career, I was a travel agent, and even in the years to follow, I continued to plan and enjoy personal travel destinations interspersed with lots of business travel. Today I am a Certified Travel Advisor, with travel agent certification and accreditation from industry-recognized programs, cruise lines and many international tourist boards. I use industry knowledge and dedication to client service. I provide my services through Millbrook World Travel Corp, and am a member of Ensemble Consortium. I am now working on my CLIA certification, which will further enhance my knowledge of the cruise industry.
My personal travel experiences include 30 countries, 48 US states, and 10 provinces in Canada. I have been on a few guided land tours, many cruise lines, and have planned my own trips to various locations. I have been to many places in Mexico and the Caribbean as well as Europe. Southeast Asia is a location I seem to be drawn to recently. There are many more locations and experiences on my bucket list, and look forward to helping my clients cross off those on their list.
In addition to providing full-service travel guidance, I also host bucket list tours and cruises to various destinations. Any and all are welcome to join me on my trips!
Certifications:
- CTA- Certified Travel Advisor
- Ensemble Host Ambassador
- Certified by the following Cruise lines: Ama Waterways, Princess, Royal Caribbean, Windstar, Virgin Voyages.
- Currently enrolled in CLIA program (Cruise Lines International Association)
- Certified by the following Tourist Boards: Tourist Board of Thailand, Aussie Specialist: Sustainability, Australia Foundation, Explorer, Queensland, Destination NSW, Melbourne
- Phone:518.309.2625
- Email:[email protected]
Kiki Keating
Kiki Network
Kiki Keating
Kiki Network
Kiki's dedication to providing the highest level of service is evident in her approach to crafting each journey. Collaborating with the best experts and guides from around the world, she combines their knowledge and expertise with her own to create itineraries that go beyond the beaten path.
Her journey as a travel leader began in 2000 while she was leading international trips for the dean and professors in her role as Communications Director at the business school at Dartmouth. Over the last decade, KikiNetwork Travel has been dedicated to curating extraordinary and transformative journeys for travelers. Through immersive cultural experiences and meaningful interactions, her trips foster connections that transcend borders, leaving travelers forever changed.
Kiki's trips always include destination highlights and iconic landmarks, but the journey is more about fostering a deep understanding and appreciation for the people and places we visit. Your extraordinary journey begins here.
- Phone:603.858.2733
- Email:[email protected]
Nancy Pearson
Advisor | Millbrook World Travel
Rachel Jahn Parillo
Adventures by Rachel
Rachel Jahn Parillo
Adventures by Rachel
Just out of college, I accepted a position to work and live in Japan teaching English. It was a life-changing experience for me, and it sparked my passion for travel. I am absolutely fascinated by the cultural diversity of this world we live in, and through my extensive travels, I have had the privilege of experiencing so many wonderful places that I could never have even imagined. I truly believe that the experience of travel has helped me gain a better understanding of humanity and the world we live in, which is a gift I want to share with everyone! The opportunity to broaden our horizons, experience things that are beyond what we personally know, and see things from different perspectives makes us more educated, understanding, and compassionate global citizens.
It would be my honor and privilege to help you plan your next vacation. Customer service is my top priority, and I will always strive to craft a custom vacation that is exactly what you have dreamt of. Let me help you create a truly unforgettable travel experience!
Specializations: Hawaii, Japan, Europe
- Phone:949.329.4329
- Email:[email protected]
Robert Henne
Getaways by Robert
Robert Henne
Getaways by Robert
He has traveled parts of North, Central, and South America, Europe, Asia, Africa and of course many islands throughout the Caribbean.
Some of his top bucket list trips include the UK, Australia, New Zealand, Machu Picchu, Antarctica, and another trip to the Galapagos Islands.
He loves adventure travel, eco-travel, cruises, and most of all, just enjoying the outdoors.
He also has a lot of experience supporting people with accessibility concerns and dietary restrictions.
Robert brings a unique blend of technical expertise, artistic expression, and community engagement to his life in Jacksonville and to his clients around the world. Who's next?
- Phone:904.990.7795
- Email:[email protected]
Thomas Seifert
Advisor | Millbrook World Travel
Thomas Seifert
Advisor | Millbrook World Travel
My own travels expanded rapidly when I entered the business world, where I journeyed extensively across the U.S. and Europe, while also exploring South Korea and Japan. As a Chief Financial Officer, I sharpened my ability to communicate, listen, and problem-solve—skills that now shape the way I serve my travel clients.
Today, as a travel advisor, I bring the experience of visiting six of the seven continents into every trip I design. I specialize in vacations to Hawaii and Europe and continue to grow my expertise in African travel.
Whether it’s a family getaway, a business trip, a scuba diving adventure, or an African safari, my goal is always the same: to exceed your expectations and create a journey you’ll never forget.
- Phone:720.336.1534
- Email:[email protected]
Trevor Norell
Advisor | Millbrook World Travel
Unique Blake
Museful Melanin
Unique Blake
Museful Melanin
Whether it's a quiet retreat tucked in nature or a bustling city full of energy, by land or by sea, I believe every destination holds the power to transform us. I don’t just help people plan trips, I help them bring their travel dreams to life. My goal is to make the journey just as memorable as the destination.
Through curated experiences, meaningful itineraries, and heart-led guidance, I’m here to help you say yes to adventure, create lifelong memories, and check off those bucket-list moments, one trip at a time.
Let’s make your next getaway unforgettable.
- Phone:970.460.6098
- Email:[email protected]@gmail.com